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Evaluations: hidden costs, questionable benefits and superior alternatives


Frey, Bruno S; Osterloh, Margit (2010). Evaluations: hidden costs, questionable benefits and superior alternatives. In: Jansen, Thijs; van den Brink, Gabriel; Kole, Jos. Professional pride – a powerful force. The Hague: Eleven International Publishing, 175-196.

Abstract

Research evaluation is praised as the symbol of modern quality management. We claim firstly, performance evaluations in research have higher costs than normally assumed, because the evaluated persons and institutions systematically change their behavior and develop counter strategies. Moreover, intrinsic work motivation is crowded out and undesired lock-in effects take place. Secondly, the benefits of performance evaluations are questionable. Evaluations provide too little information relevant for decision-making. In addition, they lose importance due to new forms of scientific cooperation on the internet. Thirdly, there exist superior alternatives. They consist in careful selection and supportive process coaching – and then leave individuals and research institutions to direct themselves.

Research evaluation is praised as the symbol of modern quality management. We claim firstly, performance evaluations in research have higher costs than normally assumed, because the evaluated persons and institutions systematically change their behavior and develop counter strategies. Moreover, intrinsic work motivation is crowded out and undesired lock-in effects take place. Secondly, the benefits of performance evaluations are questionable. Evaluations provide too little information relevant for decision-making. In addition, they lose importance due to new forms of scientific cooperation on the internet. Thirdly, there exist superior alternatives. They consist in careful selection and supportive process coaching – and then leave individuals and research institutions to direct themselves.

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Additional indexing

Item Type:Book Section, not refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Economics
03 Faculty of Economics > Department of Business Administration
Dewey Decimal Classification:330 Economics
Language:English
Date:October 2010
Deposited On:11 Feb 2011 12:39
Last Modified:05 Apr 2016 14:43
Publisher:Eleven International Publishing
ISBN:978-94-6105-115-8
Permanent URL: https://doi.org/10.5167/uzh-44831

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