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Evaluations: Hidden Costs, Questionable Benefits, and Superior Alternatives


Frey, Bruno S; Osterloh, Margit (2006). Evaluations: Hidden Costs, Questionable Benefits, and Superior Alternatives. Working paper series / Institute for Empirical Research in Economics No. 302, University of Zurich.

Abstract

Research evaluation is praised as the symbol of modern quality management. We claim firstly, performance evaluations in research have higher costs than normally assumed, because the evaluated persons and institutions systematically change their behavior andndevelop counter strategies. Moreover, intrinsic work motivation is crowded out and undesired lock-in effects take place. Secondly, the benefits of performance evaluations are questionable.nEvaluations provide too little information relevant for decision-making. In addition, they losenimportance due to new forms of scientific cooperation on the internet. Thirdly, there existnsuperior alternatives. They consist in careful selection and supportive process coaching – and then leave individuals and research institutions to direct themselves.

Research evaluation is praised as the symbol of modern quality management. We claim firstly, performance evaluations in research have higher costs than normally assumed, because the evaluated persons and institutions systematically change their behavior andndevelop counter strategies. Moreover, intrinsic work motivation is crowded out and undesired lock-in effects take place. Secondly, the benefits of performance evaluations are questionable.nEvaluations provide too little information relevant for decision-making. In addition, they losenimportance due to new forms of scientific cooperation on the internet. Thirdly, there existnsuperior alternatives. They consist in careful selection and supportive process coaching – and then leave individuals and research institutions to direct themselves.

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Additional indexing

Item Type:Working Paper
Communities & Collections:03 Faculty of Economics > Department of Economics
Working Paper Series > Institute for Empirical Research in Economics (former)
Dewey Decimal Classification:330 Economics
Language:English
Date:October 2006
Deposited On:29 Nov 2011 22:47
Last Modified:05 Apr 2016 15:11
Series Name:Working paper series / Institute for Empirical Research in Economics
ISSN:1424-0459
Official URL:http://www.econ.uzh.ch/wp.html
Permanent URL: https://doi.org/10.5167/uzh-52258

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