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People and a virtual doctor’s visit: learning about multiple facets of acceptance in a telemedical scenario


Mennicken, Sarah; Sack, Oliver; Ziefle, Martina (2011). People and a virtual doctor’s visit: learning about multiple facets of acceptance in a telemedical scenario. In: Workshop User-Centered-Design of Pervasive Health Applications (UCD-PH’11), Dublin, Ireland, 23 May 2011 - 26 May 2011, 577-584.

Abstract

In this paper we report on a study exploring multiple aspects of a virtual doctor’s visit as a commonly used example for telemedical services. We compare the conventional doctor’s visit with the virtual visit to identify user requirements and needs for the acceptance of such a scenario. In our survey we retrieved data from a total of 93 users between 16 and 67 years. The results of this study describe differences (and similarities) of criteria for choosing a doctor, basic requirements to accept a virtual doctor’s visit, and people’s opinions on common pro and contra arguments on this scenario. We analyzed the data for potential influences from various user characteristics, such as age, gender, social behavior, or technical competence. Interestingly, most of the reported concerns are not influenced by gender or age, while
participants’ technical self-confidence is related with various acceptance aspects.

In this paper we report on a study exploring multiple aspects of a virtual doctor’s visit as a commonly used example for telemedical services. We compare the conventional doctor’s visit with the virtual visit to identify user requirements and needs for the acceptance of such a scenario. In our survey we retrieved data from a total of 93 users between 16 and 67 years. The results of this study describe differences (and similarities) of criteria for choosing a doctor, basic requirements to accept a virtual doctor’s visit, and people’s opinions on common pro and contra arguments on this scenario. We analyzed the data for potential influences from various user characteristics, such as age, gender, social behavior, or technical competence. Interestingly, most of the reported concerns are not influenced by gender or age, while
participants’ technical self-confidence is related with various acceptance aspects.

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Additional indexing

Item Type:Conference or Workshop Item (Paper), not refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Informatics
Dewey Decimal Classification:000 Computer science, knowledge & systems
Language:English
Event End Date:26 May 2011
Deposited On:13 Feb 2012 11:19
Last Modified:05 Apr 2016 15:25
Publisher:IEEE
ISBN:978-1-936968-15-2
Additional Information:Workshop held in conjunction with the 5th ICST/IEEE Conference on Pervasive Computing Technologies for Healthcare 2011
Publisher DOI:10.4108/icst.pervasivehealth.2011.246047
Related URLs:http://pervasivehealth.org/2011/
Other Identification Number:merlin-id:3708
Permanent URL: http://doi.org/10.5167/uzh-55775

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