Pfister, Joachim; Schwabe, Gerhard (2014). Content Management for Advisory Support Information Systems. In: vom Brocke, Jan; Simons, Alexander. Enterprise Content Management in Information Systems Research: Foundations, Methods and Cases. Heidelberg, Germany, 125-144. ISBN 978-3-642-39714-1.
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This chapter demonstrates how advisory support information systems can benefit from (Enterprise Content Management) ECM support. The first part of the chapter introduces this type of information system. In the second part, an architectural sketch is elaborated upon and it will be shown how ECM can support advisory support information systems. Requirements are formulated such as providing filters, supporting collaborative content management throughout several organizational levels, and aggregating content from different resources on an inter-organizational level to foster transparency and to adapt content items to a user’s specific role. Nevertheless, the information integration aspect, which is inherent in all advisory support information systems, can be generalized for all workplaces where information is aggregated from various sources. For this reason, the content architectural sketch may also be applicable to other settings where content must be shared and presented to different groups.
|Item Type:||Book Section, refereed, original work|
|Communities & Collections:||03 Faculty of Economics > Department of Informatics|
|DDC:||000 Computer science, knowledge & systems|
|Deposited On:||20 Feb 2012 16:20|
|Last Modified:||25 Nov 2013 08:19|
|Series Name:||Progress in IS|
|Other Identification Number:||merlin-id:3671|
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