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Content Management for Advisory Support Information Systems


Pfister, Joachim; Schwabe, Gerhard (2014). Content Management for Advisory Support Information Systems. In: vom Brocke, Jan; Simons, Alexander. Enterprise Content Management in Information Systems Research: Foundations, Methods and Cases. Heidelberg, Germany: Springer, 125-144.

Abstract

This chapter demonstrates how advisory support information systems can benefit from (Enterprise Content Management) ECM support. The first part of the chapter introduces this type of information system. In the second part, an architectural sketch is elaborated upon and it will be shown how ECM can support advisory support information systems. Requirements are formulated such as providing filters, supporting collaborative content management throughout several organizational levels, and aggregating content from different resources on an inter-organizational level to foster transparency and to adapt content items to a user’s specific role. Nevertheless, the information integration aspect, which is inherent in all advisory support information systems, can be generalized for all workplaces where information is aggregated from various sources. For this reason, the content architectural sketch may also be applicable to other settings where content must be shared and presented to different groups.

This chapter demonstrates how advisory support information systems can benefit from (Enterprise Content Management) ECM support. The first part of the chapter introduces this type of information system. In the second part, an architectural sketch is elaborated upon and it will be shown how ECM can support advisory support information systems. Requirements are formulated such as providing filters, supporting collaborative content management throughout several organizational levels, and aggregating content from different resources on an inter-organizational level to foster transparency and to adapt content items to a user’s specific role. Nevertheless, the information integration aspect, which is inherent in all advisory support information systems, can be generalized for all workplaces where information is aggregated from various sources. For this reason, the content architectural sketch may also be applicable to other settings where content must be shared and presented to different groups.

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Additional indexing

Item Type:Book Section, refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Informatics
Dewey Decimal Classification:000 Computer science, knowledge & systems
Language:English
Date:2014
Deposited On:20 Feb 2012 15:20
Last Modified:05 Apr 2016 15:25
Publisher:Springer
Series Name:Progress in IS
ISSN:2196-8705
ISBN:978-3-642-39714-1
Publisher DOI:10.1007/978-3-642-39715-8_8
Related URLs:http://link.springer.com/book/10.1007%2F978-3-642-39715-8
Other Identification Number:merlin-id:3671

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