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The mobile forum: real-time information exchange in mobile SMS communities


Aschoff, F R; Novak, J (2008). The mobile forum: real-time information exchange in mobile SMS communities. In: 26th Annual CHI Conference on Human Factors in Computing Systems (CHI 2008), Florence, Italy, 5 April 2008 - 10 April 2008, 3489-3494.

Abstract

In this paper we propose a definition for a mobile
community based on the value of knowledge exchange
among locally dispersed community members. Against
this conceptual background, we propose a low-tech
mobile community setting using SMS messaging and
customary mobile phones. The feasibility of this
approach is tested in a field study. Results show that
successful information exchange is established with
high user traffic and that participants judge the
communication to be helpful. User requirements hint to
the need for a better structuring of SMS messages,
alternative input/output devices and location-based
services. Implications for the future support of mobile
communities are discussed.

In this paper we propose a definition for a mobile
community based on the value of knowledge exchange
among locally dispersed community members. Against
this conceptual background, we propose a low-tech
mobile community setting using SMS messaging and
customary mobile phones. The feasibility of this
approach is tested in a field study. Results show that
successful information exchange is established with
high user traffic and that participants judge the
communication to be helpful. User requirements hint to
the need for a better structuring of SMS messages,
alternative input/output devices and location-based
services. Implications for the future support of mobile
communities are discussed.

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Additional indexing

Item Type:Conference or Workshop Item (Paper), refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Informatics
Dewey Decimal Classification:000 Computer science, knowledge & systems
Language:English
Event End Date:10 April 2008
Deposited On:05 Jan 2009 08:24
Last Modified:05 Apr 2016 12:47
Publisher:Association for Computing Machinery (ACM)
ISBN:978-1-60558-012-X
Additional Information:This paper was presented at the 26th Annual CHI Conference on Human Factors in Computing Systems (CHI 2008), Florence, Italy, April 5 - 10, 2008.
Official URL:http://www.ifi.uzh.ch/pax/web/index.php/publication/show/id/616
Related URLs:http://portal.acm.org/citation.cfm?id=1358628.1358879&coll=Portal&dl=ACM&CFID=16591554&CFTOKEN=32672268
http://www.chi2008.org/
Permanent URL: http://doi.org/10.5167/uzh-9435

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