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Personal trust between hierarchies within Chinese organizational settings


Wittmann, Xinhua; Schenker-Wicki, Andrea; Burch, Stefan (2008). Personal trust between hierarchies within Chinese organizational settings. In: 2008 International Conference of the Society for Advancement of Management (SAM), "Innovation", Arlington, Virgina, 3 April 2008 - 6 April 2008.

Abstract

With the fast pace of globalization and knowledge-driven economy, the notion of trust in intra- and/or trans-organizational relations has attracted enormous attention both in academic research and business practices. It has been recognized that trust as a central mechanism
within and between organizations plays a crucial role for economic performance. Trust relationship at personal levels is particular important in an environment where the institutional foundations for trust are still underdeveloped. China is commonly regarded as a country with
low levels of institution-based trust. As a consequence, the quality of business relations, economic transactions and strategic alliances are strongly dependent on the degree of trust at personal levels.

The objective of this study is to contribute to our understanding of trust relationships between hierarchies within Chinese organizational settings. In this paper, we present our empirical research on trust at personal levels carried out in a large Chinese state-owned enterprise. Three hypotheses that characterise the subordinate’s trust in the superior are developed and tested. Based on the statistical evaluations from 1216 samples collected, factors that influence the truster’s propensity to trust are outlined. The determinants for the trustee’s trustworthiness are analysed. In conclusion, we emphasis that further research on trust at personal levels in different enterprises, and trust at organizational levels are needed in order to draw a generalised picture on trust relationships in organizational settings.

Abstract

With the fast pace of globalization and knowledge-driven economy, the notion of trust in intra- and/or trans-organizational relations has attracted enormous attention both in academic research and business practices. It has been recognized that trust as a central mechanism
within and between organizations plays a crucial role for economic performance. Trust relationship at personal levels is particular important in an environment where the institutional foundations for trust are still underdeveloped. China is commonly regarded as a country with
low levels of institution-based trust. As a consequence, the quality of business relations, economic transactions and strategic alliances are strongly dependent on the degree of trust at personal levels.

The objective of this study is to contribute to our understanding of trust relationships between hierarchies within Chinese organizational settings. In this paper, we present our empirical research on trust at personal levels carried out in a large Chinese state-owned enterprise. Three hypotheses that characterise the subordinate’s trust in the superior are developed and tested. Based on the statistical evaluations from 1216 samples collected, factors that influence the truster’s propensity to trust are outlined. The determinants for the trustee’s trustworthiness are analysed. In conclusion, we emphasis that further research on trust at personal levels in different enterprises, and trust at organizational levels are needed in order to draw a generalised picture on trust relationships in organizational settings.

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Additional indexing

Item Type:Conference or Workshop Item (Paper), refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Business Administration
Dewey Decimal Classification:330 Economics
Language:English
Event End Date:6 April 2008
Deposited On:27 Feb 2009 15:20
Last Modified:06 Dec 2017 16:47
Additional Information:Alternativer Titel: How deep-seated is trust in organizational relations
Official URL:http://www.cob.tamucc.edu/sam/conferences/past_confs.htm
Related URLs:http://www.cob.tamucc.edu/sam/conferences/2008/Program-2008.pdf

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