Header

UZH-Logo

Maintenance Infos

Using popular social network sites to support requirements elicitation, prioritization and negotiation


Seyff, Norbert; Todoran, Irina; Caluser, Kevin; Singer, Leif; Glinz, Martin (2015). Using popular social network sites to support requirements elicitation, prioritization and negotiation. Journal of Internet Services and Applications, 6(7):online.

Abstract

Social networks have changed our daily life and they have the potential to significantly influence and support Requirements Engineering (RE) activities. Social network-based RE approaches will allow us to overcome limitations of traditional approaches and allow end users to play a more prominent role in RE. They are key stakeholders in many software projects. However, involving end users is challenging, particularly when they are not within organizational reach. The goal of our work is to increase end user involvement in RE. In this paper we present an approach where we harness a social network to perform RE activities such as elicitation, prioritization and negotiation. Our approach was applied in three studies where students used Facebook to actively participate in RE activities of different projects. Although there are limitations, the results show that a popular social network site can support distributed RE.

Abstract

Social networks have changed our daily life and they have the potential to significantly influence and support Requirements Engineering (RE) activities. Social network-based RE approaches will allow us to overcome limitations of traditional approaches and allow end users to play a more prominent role in RE. They are key stakeholders in many software projects. However, involving end users is challenging, particularly when they are not within organizational reach. The goal of our work is to increase end user involvement in RE. In this paper we present an approach where we harness a social network to perform RE activities such as elicitation, prioritization and negotiation. Our approach was applied in three studies where students used Facebook to actively participate in RE activities of different projects. Although there are limitations, the results show that a popular social network site can support distributed RE.

Statistics

Citations

4 citations in Web of Science®
10 citations in Scopus®
Google Scholar™

Altmetrics

Downloads

23 downloads since deposited on 09 Feb 2016
14 downloads since 12 months
Detailed statistics

Additional indexing

Item Type:Journal Article, refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Informatics
Dewey Decimal Classification:000 Computer science, knowledge & systems
Language:English
Date:2015
Deposited On:09 Feb 2016 13:30
Last Modified:17 Aug 2017 11:14
Publisher:SpringerOpen
ISSN:1867-4828
Free access at:Publisher DOI. An embargo period may apply.
Publisher DOI:https://doi.org/10.1186/s13174-015-0021-9
Other Identification Number:merlin-id:11951

Download

Preview Icon on Download
Preview
Content: Published Version
Filetype: PDF
Size: 365kB
View at publisher
Licence: Creative Commons: Attribution 4.0 International (CC BY 4.0)

Article Networks

TrendTerms

TrendTerms displays relevant terms of the abstract of this publication and related documents on a map. The terms and their relations were extracted from ZORA using word statistics. Their timelines are taken from ZORA as well. The bubble size of a term is proportional to the number of documents where the term occurs. Red, orange, yellow and green colors are used for terms that occur in the current document; red indicates high interlinkedness of a term with other terms, orange, yellow and green decreasing interlinkedness. Blue is used for terms that have a relation with the terms in this document, but occur in other documents.
You can navigate and zoom the map. Mouse-hovering a term displays its timeline, clicking it yields the associated documents.

Author Collaborations