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Persuasive practices: learning from home security advisory services


Dolata, Mateusz; Comes, Tino; Schenk, Birgit; Schwabe, Gerhard (2016). Persuasive practices: learning from home security advisory services. In: 11th International Conference on Persuasive Technology, PERSUASIVE 2016, Salzburg, Austria, 5 April 2016 - 7 April 2016, 176-188.

Abstract

Research on persuasive technologies (PT) focuses, primarily, on the design and development of IT for inducing change of individual’s behavior and attitude through computer-human and computer-mediated influence. The issue of practices in co-located human-human persuasive encounters remained unattended in the PT community. This study uses the notion of persuasive practices to understand the course of events in face-to-face home security advisory sessions – it specifies and illustrates such practices and discusses their impact on the persuasiveness of the encounter. Furthermore, it presents potential of IT to support such persuasive practices thus opening new research possibilities of PT research.

Abstract

Research on persuasive technologies (PT) focuses, primarily, on the design and development of IT for inducing change of individual’s behavior and attitude through computer-human and computer-mediated influence. The issue of practices in co-located human-human persuasive encounters remained unattended in the PT community. This study uses the notion of persuasive practices to understand the course of events in face-to-face home security advisory sessions – it specifies and illustrates such practices and discusses their impact on the persuasiveness of the encounter. Furthermore, it presents potential of IT to support such persuasive practices thus opening new research possibilities of PT research.

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Additional indexing

Item Type:Conference or Workshop Item (Paper), refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Informatics
Dewey Decimal Classification:000 Computer science, knowledge & systems
Language:English
Event End Date:7 April 2016
Deposited On:27 Apr 2016 16:48
Last Modified:08 Dec 2017 19:23
Publisher:Springer
Series Name:Lecture Notes in Computer Science
Number:9638
ISSN:0302-9743
ISBN:978-3-319-31510-2
Additional Information:The contribution received best paper award at the PERSUASIVE 2016 conference.
Publisher DOI:https://doi.org/10.1007/978-3-319-31510-2_15
Other Identification Number:merlin-id:13274

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