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Smart Advisors in the Front Office: Designing employee-Empowering and Citizen-centric services


Giesbrecht, Tobias; Scholl, Hans Jochen; Schwabe, Gerhard (2016). Smart Advisors in the Front Office: Designing employee-Empowering and Citizen-centric services. Government Information Quarterly, 33(4):669-684.

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Item Type:Journal Article, refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Informatics
Dewey Decimal Classification:000 Computer science, knowledge & systems
Language:English
Date:2016
Deposited On:25 Aug 2016 07:00
Last Modified:30 Jan 2017 02:01
Publisher:Elsevier
ISSN:0740-624X
Publisher DOI:https://doi.org/10.1016/j.giq.2016.05.005
Other Identification Number:merlin-id:13676

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