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Organizational Crisis and the News Media


Schranz, Mario; Eisenegger, Mark (2016). Organizational Crisis and the News Media. In: Schwarz, Andreas; Seeger, Matthew; Auer, Claudia. The Handbook of International Crisis Communication Research. Hoboken: Wiley-Blackwell, 165-174.

Abstract

Crisis communication research has hitherto attached too little importance to the way in which media organizations and journalists operate. The media are generally considered to play a key role in mediating information in crisis situations and the importance of framing effects in media reporting has been highlighted. However, most of the relevant studies are highly descriptive and provide little in the way of explanation. There is a particular lack of transnational studies that explain to what extent media reporting on organizational crises differs in various countries and media systems. If we are to learn more about transnational communications dynamics in connection with organizational crises, theoretical elements from disciplines which analyze the function logic of the media must be incorporated more strongly.

Abstract

Crisis communication research has hitherto attached too little importance to the way in which media organizations and journalists operate. The media are generally considered to play a key role in mediating information in crisis situations and the importance of framing effects in media reporting has been highlighted. However, most of the relevant studies are highly descriptive and provide little in the way of explanation. There is a particular lack of transnational studies that explain to what extent media reporting on organizational crises differs in various countries and media systems. If we are to learn more about transnational communications dynamics in connection with organizational crises, theoretical elements from disciplines which analyze the function logic of the media must be incorporated more strongly.

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Additional indexing

Item Type:Book Section, not refereed, original work
Communities & Collections:06 Faculty of Arts > Institute of Sociology
06 Faculty of Arts > Institute of Mass Communication and Media Research
06 Faculty of Arts > Institute for Research on the Public Sphere and Society
Dewey Decimal Classification:700 Arts
Uncontrolled Keywords:Crisis communication, organizational crisis, reputation, media coverage, media systems, crisis response strategies, personalization, media scandals, media framing
Language:English
Date:2016
Deposited On:12 Jan 2017 15:04
Last Modified:12 Jan 2017 15:05
Publisher:Wiley-Blackwell
ISBN:9781118516768
Publisher DOI:https://doi.org/10.1002/9781118516812.ch16

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