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Differences of the quality of care experience: the perception of patients with either network or conventional health plans


Berchtold, P; Künzi, B; Busato, A (2011). Differences of the quality of care experience: the perception of patients with either network or conventional health plans. Family Practice, 28(4):406-413.

Abstract

The results show differences in the quality of interpersonal care and practice management experienced by patients consulting network-or independent physicians. Therefore, we suggest that efforts to reduce health care spending by promoting more integrated care must also focus on monitoring and improving patient perceived qualities.

Abstract

The results show differences in the quality of interpersonal care and practice management experienced by patients consulting network-or independent physicians. Therefore, we suggest that efforts to reduce health care spending by promoting more integrated care must also focus on monitoring and improving patient perceived qualities.

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3 citations in Web of Science®
7 citations in Scopus®
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Additional indexing

Item Type:Journal Article, refereed, original work
Communities & Collections:04 Faculty of Medicine > University Hospital Zurich > Institute of General Practice
Dewey Decimal Classification:610 Medicine & health
Language:English
Date:2011
Deposited On:22 Aug 2011 08:44
Last Modified:07 Dec 2017 08:49
Publisher:Oxford University Press
ISSN:0263-2136
Publisher DOI:https://doi.org/10.1093/fampra/cmr010
PubMed ID:21421744

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