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Audio vs. chat: The effects of group size on media choice


Löber, Andreas; Schwabe, Gerhard; Grimm, Sibylle (2007). Audio vs. chat: The effects of group size on media choice. In: 40. HICCS Hawaii International Conference on System Sciences, Waikoloa, 1 January 2007 - 1 January 2007.

Abstract

The increasing usage of audio and chat communication in private and commercial cooperative settings requires new insight into choosing the appropriate media for collaborative tasks. The paper presents the results of two series of experiments comparing audio and chat communication with varying group sizes. The experimental data indicates that chat scales up better to an increase in group size than audio. We propose that the media richness theory appropriately predicts the productivity of small groups, while the media characteristics proposed by the theory of media synchronicity as well as media speed can be used to predict larger group productivity.

Abstract

The increasing usage of audio and chat communication in private and commercial cooperative settings requires new insight into choosing the appropriate media for collaborative tasks. The paper presents the results of two series of experiments comparing audio and chat communication with varying group sizes. The experimental data indicates that chat scales up better to an increase in group size than audio. We propose that the media richness theory appropriately predicts the productivity of small groups, while the media characteristics proposed by the theory of media synchronicity as well as media speed can be used to predict larger group productivity.

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Additional indexing

Item Type:Conference or Workshop Item (Other), refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Informatics
Dewey Decimal Classification:000 Computer science, knowledge & systems
Language:English
Event End Date:1 January 2007
Deposited On:20 Jul 2012 13:19
Last Modified:13 Aug 2017 11:45
Publisher:IEEE
ISBN:0-7695-2755-8
Additional Information:© 2007 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.
Publisher DOI:https://doi.org/10.1109/HICSS.2007.92
Related URLs:http://www.hicss.hawaii.edu/hicss_40/apahome40-old.htm
Other Identification Number:merlin-id:2669

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