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What's the use of guidebooks in the age of collaborative media? Empirical evaluation of free and commercial travel information


Prestipino, Marco; Aschoff, Robinson; Schwabe, Gerhard (2006). What's the use of guidebooks in the age of collaborative media? Empirical evaluation of free and commercial travel information. In: 19th Bled eConference, Bled, Slovenia, 5 June 2006 - 7 June 2006, 11.

Abstract

The success of the collaboratively created encyclopaedia Wikipedia has already questioned the model of strict separation between professional content authors and readers. Distributed content creation using digital media promises faster updates, more opinions and expertise and large amounts of information produced at virtually no cost. But virtual communities on the Internet have long been offering an additional benefit: information in discussion spaces is tailored to a specific information need. However, there is a lack of empirical data about information quality provided by virtual communities. We present a design to assess information completeness of two media using independent evaluators. The design is applied to compare guidebooks with virtual communities about travelling. The results show that information completeness of virtual communities is up to popular guidebooks.

Abstract

The success of the collaboratively created encyclopaedia Wikipedia has already questioned the model of strict separation between professional content authors and readers. Distributed content creation using digital media promises faster updates, more opinions and expertise and large amounts of information produced at virtually no cost. But virtual communities on the Internet have long been offering an additional benefit: information in discussion spaces is tailored to a specific information need. However, there is a lack of empirical data about information quality provided by virtual communities. We present a design to assess information completeness of two media using independent evaluators. The design is applied to compare guidebooks with virtual communities about travelling. The results show that information completeness of virtual communities is up to popular guidebooks.

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10 citations in Microsoft Academic
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Additional indexing

Item Type:Conference or Workshop Item (Paper), refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Informatics
Dewey Decimal Classification:000 Computer science, knowledge & systems
Language:English
Event End Date:7 June 2006
Deposited On:30 Jul 2012 07:47
Last Modified:19 Feb 2018 06:59
OA Status:Green
Free access at:Official URL. An embargo period may apply.
Official URL:https://domino.fov.uni-mb.si/proceedings.nsf/0/221a0a8b565c6baec125718000366fb2/$FILE/48_Prestipino.pdf
Related URLs:https://domino.fov.uni-mb.si/ecomframes.nsf/pages/bled2006
Other Identification Number:merlin-id:2560

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