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Cooperation technology and timeliness of information: Comparing travelbooks, wikis and online communities


Aschoff, Robinson; Prestipino, Marco; Schwabe, Gerhard (2007). Cooperation technology and timeliness of information: Comparing travelbooks, wikis and online communities. In: 15th European Conference on Information Systems (ECIS), St. Gallen, 7 June 2007 - 9 June 2007, 2271-2282.

Abstract

Based on an information systems metaphor for virtual communities this paper discusses up-todateness as one crucial factor of travel information quality. Two empirical studies are presented which show that the up-to-dateness of information in travelbooks, wikis and in forum communities does not differ systematically. Based on this empirical evidence we focus on understanding the factors influencing the up-to-dateness of the three media. We propose a framework with three determining factors: 1) the initial up-to-dateness at the time the information is first available for the user 2) the information volatility in a certain domain and 3) the length of the revision cycles. From these factors we hypothesize a) that the initial up-to-dateness is best in travelbooks and worst in forums and b) that the revision cycle is shortest in forums and longest in travelbooks. Since wikis come close the initial up-to-dateness of travelbooks and its revision cycle is almost as short as in forums, we finally argue why we believe wikis to be the most up-to-date medium in the long run.

Abstract

Based on an information systems metaphor for virtual communities this paper discusses up-todateness as one crucial factor of travel information quality. Two empirical studies are presented which show that the up-to-dateness of information in travelbooks, wikis and in forum communities does not differ systematically. Based on this empirical evidence we focus on understanding the factors influencing the up-to-dateness of the three media. We propose a framework with three determining factors: 1) the initial up-to-dateness at the time the information is first available for the user 2) the information volatility in a certain domain and 3) the length of the revision cycles. From these factors we hypothesize a) that the initial up-to-dateness is best in travelbooks and worst in forums and b) that the revision cycle is shortest in forums and longest in travelbooks. Since wikis come close the initial up-to-dateness of travelbooks and its revision cycle is almost as short as in forums, we finally argue why we believe wikis to be the most up-to-date medium in the long run.

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Additional indexing

Item Type:Conference or Workshop Item (Paper), refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Informatics
Dewey Decimal Classification:000 Computer science, knowledge & systems
Language:English
Event End Date:9 June 2007
Deposited On:03 Aug 2012 07:21
Last Modified:16 Aug 2017 15:30
Official URL:http://is2.lse.ac.uk/asp/aspecis/20070008.pdf
Other Identification Number:merlin-id:2662

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