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On the importance of the superior's interpersonal sensitivity for good leadership


Schmid Mast, Marianne; Jonas, Klaus; Kloeckner Cronauer, Christina; Darioly, Annick (2012). On the importance of the superior's interpersonal sensitivity for good leadership. Journal of Applied Social Psychology, 42(5):1043-1068.

Abstract

This research is aimed at showing that interpersonal sensitivity (being attuned to and correctly inferring another person's thoughts and feelings) is an important aspect of what people expect from a good leader and that interpersonally sensitive leaders have more satisfied subordinates. In the first study, participants indicated how much they expected a good superior to be interpersonally sensitive (among other characteristics). People expect leaders to be interpersonally sensitive more so than subordinates. In the second study, participants interacted in same-gender dyads as leaders and subordinates. We measured subordinate satisfaction and leader interpersonal sensitivity. More interpersonally sensitive leaders had more satisfied subordinates. Interpersonal sensitivity is important for good leadership: It is expected from leaders, and it contributes to increased subordinate satisfaction.

Abstract

This research is aimed at showing that interpersonal sensitivity (being attuned to and correctly inferring another person's thoughts and feelings) is an important aspect of what people expect from a good leader and that interpersonally sensitive leaders have more satisfied subordinates. In the first study, participants indicated how much they expected a good superior to be interpersonally sensitive (among other characteristics). People expect leaders to be interpersonally sensitive more so than subordinates. In the second study, participants interacted in same-gender dyads as leaders and subordinates. We measured subordinate satisfaction and leader interpersonal sensitivity. More interpersonally sensitive leaders had more satisfied subordinates. Interpersonal sensitivity is important for good leadership: It is expected from leaders, and it contributes to increased subordinate satisfaction.

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6 citations in Web of Science®
9 citations in Scopus®
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Additional indexing

Item Type:Journal Article, refereed, original work
Communities & Collections:06 Faculty of Arts > Institute of Psychology
Dewey Decimal Classification:150 Psychology
Uncontrolled Keywords:interpersonal sensitivity leadership gender differences interpersonal interaction Human Sex Differences Interpersonal Interaction Leadership Major Depression Sensitivity (Personality)
Language:English
Date:2012
Deposited On:23 Oct 2012 13:16
Last Modified:07 Dec 2017 15:25
Publisher:Wiley-Blackwell
ISSN:0021-9029
Publisher DOI:https://doi.org/10.1111/j.1559-1816.2011.00852.x

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