Header

UZH-Logo

Maintenance Infos

Exploring failures at the team level in offshore-outsourced software development projects


Philip, Tom; Wende, Erik; Schwabe, Gerhard (2012). Exploring failures at the team level in offshore-outsourced software development projects. In: Kotlarsky, Julia; Oshri, Ilan; Willcocks, Leslie. The Dynamics of Global Sourcing: Perspectives and Practices. Berlin: Springer, 194-211.

Abstract

Offshore-outsourced software development (OOSD) projects involvemultifaceted risks throughout the project execution, as they are handed over tothird-party organizations and thus are exposed to more risks than in domesticoutsourcing or captive offshoring. We concentrate on failed OOSD projects inthis paper and analyze the unique aspects of such projects at the team level thatlead to failures. Using the grounded theory approach, we conducted semistructuredinterviews with 19 project managers involved in OOSD projectfailures from the vendor and client sides, who are based in India or Switzerland.We developed a set of propositions regarding multiple teams in the OOSDproject context to explain failures. Integration of inter-organizational offshoreand onshore teams from the vendor and client sides was found to beindispensable in avoiding project failures. Six categories of unique aspects thatlead to OOSD project failures were identified and discussed in this exploratorywork.

Abstract

Offshore-outsourced software development (OOSD) projects involvemultifaceted risks throughout the project execution, as they are handed over tothird-party organizations and thus are exposed to more risks than in domesticoutsourcing or captive offshoring. We concentrate on failed OOSD projects inthis paper and analyze the unique aspects of such projects at the team level thatlead to failures. Using the grounded theory approach, we conducted semistructuredinterviews with 19 project managers involved in OOSD projectfailures from the vendor and client sides, who are based in India or Switzerland.We developed a set of propositions regarding multiple teams in the OOSDproject context to explain failures. Integration of inter-organizational offshoreand onshore teams from the vendor and client sides was found to beindispensable in avoiding project failures. Six categories of unique aspects thatlead to OOSD project failures were identified and discussed in this exploratorywork.

Statistics

Altmetrics

Downloads

309 downloads since deposited on 29 Jan 2013
104 downloads since 12 months
Detailed statistics

Additional indexing

Item Type:Book Section, not refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Informatics
Dewey Decimal Classification:000 Computer science, knowledge & systems
Language:English
Date:2012
Deposited On:29 Jan 2013 08:10
Last Modified:05 Apr 2016 16:25
Publisher:Springer
Series Name:Lecture Notes in Business Information Processing
Number:130
ISSN:1865-1348
ISBN:978-3-642-33920-2
Publisher DOI:https://doi.org/10.1007/978-3-642-33920-2_12
Other Identification Number:merlin-id:7343

Download

Download PDF  'Exploring failures at the team level in offshore-outsourced software development projects'.
Preview
Content: Published Version
Filetype: PDF
Size: 287kB
View at publisher