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Organizational identification as a determinant of customer orientation in service organizations


Wieseke, Jan; Ullrich, Johannes; Christ, Oliver; van Dick, Rolf (2007). Organizational identification as a determinant of customer orientation in service organizations. Marketing Letters, 18(4):265-278.

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Item Type:Journal Article, refereed, original work
Communities & Collections:06 Faculty of Arts > Institute of Psychology
Dewey Decimal Classification:150 Psychology
Language:English
Date:2007
Deposited On:25 Feb 2013 09:26
Last Modified:07 Dec 2017 19:53
Publisher:Springer
ISSN:0923-0645
Publisher DOI:https://doi.org/10.1007/s11002-007-9021-2

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