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IT-Benefits-Management in the Swiss Financial Sector


Schwabe, G; Baenninger, P (2008). IT-Benefits-Management in the Swiss Financial Sector. In: Hawaii International Conference on System Sciences 2008 (HICSS 2008), Hawaii, USA, 7 January 2008 - 10 January 2008.

Abstract

Companies engage in IT-projects in order to gain some benefits; however they complain that those bene-fits are difficult to achieve. On the basis of a survey in the Swiss financial industry this paper comes to the conclusion that due to a fundamental misconception companies reproduce the lack of success in reaping IT benefits: Many companies regard benefit management as an instrument to support project proposals rather than as an instrument to gain optimal benefits. Conse-quently, benefits management activities focus on the early project phases. The paper presents data based on interviews with senior maangers/executives represent-ing 31 large companies of the Swiss financial indus-try. It covers benefits in project proposals, the identifi-cation and structuring of benefits, the planning of benefits realization, the execution of the benefits plan, review and evaluation results, an overall process evaluation and some contextual questions.

Abstract

Companies engage in IT-projects in order to gain some benefits; however they complain that those bene-fits are difficult to achieve. On the basis of a survey in the Swiss financial industry this paper comes to the conclusion that due to a fundamental misconception companies reproduce the lack of success in reaping IT benefits: Many companies regard benefit management as an instrument to support project proposals rather than as an instrument to gain optimal benefits. Conse-quently, benefits management activities focus on the early project phases. The paper presents data based on interviews with senior maangers/executives represent-ing 31 large companies of the Swiss financial indus-try. It covers benefits in project proposals, the identifi-cation and structuring of benefits, the planning of benefits realization, the execution of the benefits plan, review and evaluation results, an overall process evaluation and some contextual questions.

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Additional indexing

Item Type:Conference or Workshop Item (Paper), refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Informatics
Dewey Decimal Classification:000 Computer science, knowledge & systems
Event End Date:10 January 2008
Deposited On:29 Jan 2009 07:16
Last Modified:10 Aug 2017 18:55

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