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Schwabe, G; Bretscher, C; Schenk, B (2010). Designing for light-weight collaboration: the case of interactive citizens' advisory services. In: DESRIST Conference 2010, St. Gallen, Switzerland, 4 June 2010 - 5 June 2010, 449-460.

Schwabe, G; Schenk, B; Bretscher, C (2010). Enabling advisors and citizens through Citizens' Advice 2.0. In: 14th Annual Conference of the International Research Society for Public Management (IRSPM), Berne, Switzerland, 7 April 2010 - 9 April 2010.

Schwabe, G; Schenk, B; Bretscher, C (2010). Bedarfsermittlung und Informationsaggregation bei der B├╝rgerberatung 2.0. In: Fachtagung Verwaltungsinformatik und Fachtagung Rechtsinformatik 2010 , Koblenz, Germany, 25 March 2010 - 26 March 2010, 97-108.

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