Publication: What Do Consistency and Personableness in the Interview Signal to Applicants? Investigating Indirect Effects on Organizational Attractiveness Through Symbolic Organizational Attributes
What Do Consistency and Personableness in the Interview Signal to Applicants? Investigating Indirect Effects on Organizational Attractiveness Through Symbolic Organizational Attributes
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Wilhelmy, A., Kleinmann, M., Melchers, K. G., & Lievens, F. (2019). What Do Consistency and Personableness in the Interview Signal to Applicants? Investigating Indirect Effects on Organizational Attractiveness Through Symbolic Organizational Attributes. Journal of Business and Psychology, 34(5), 671–684. https://doi.org/10.1007/s10869-018-9600-7
Abstract
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Personnel selection research has recognized the importance of providing applicants with both standardized (i.e., “consistent”) and individualized (i.e., “personable”) treatment during interviews. However, research has yet to examine the mechanisms underlying the effects of perceived consistency and personableness in the interview on applicants’ attraction to organizations. Drawing from signaling theory, we investigate how interview consistency and personableness impact organizational attractiveness. To this end, we developed a concept
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Wilhelmy, A., Kleinmann, M., Melchers, K. G., & Lievens, F. (2019). What Do Consistency and Personableness in the Interview Signal to Applicants? Investigating Indirect Effects on Organizational Attractiveness Through Symbolic Organizational Attributes. Journal of Business and Psychology, 34(5), 671–684. https://doi.org/10.1007/s10869-018-9600-7