Publication: Tackling the Information Overload: Using Automated Content Analysis for Crisis Communication Research
Tackling the Information Overload: Using Automated Content Analysis for Crisis Communication Research
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Vogler, D., & Meissner, F. (2022). Tackling the Information Overload: Using Automated Content Analysis for Crisis Communication Research. In W. T. Coombs & S. J. Holladay (Eds.), The Handbook of Crisis Communication (pp. 53–65). Wiley-Blackwell Publishing, Inc. https://doi.org/10.1002/9781119678953.ch4
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Vogler and Meissner provide an overview of the growing amount of research in the field of crisis communication conducted with automated content analysis. They show which particular set of methods is applied, which research interests are pursued, and then structure the existing research according to the four primary areas of crisis communication: organizational crises, public health crises, disasters, and political crises. In addition to the potential benefits of automated content analysis, Vogler and Meissner discuss two major problem
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Vogler, D., & Meissner, F. (2022). Tackling the Information Overload: Using Automated Content Analysis for Crisis Communication Research. In W. T. Coombs & S. J. Holladay (Eds.), The Handbook of Crisis Communication (pp. 53–65). Wiley-Blackwell Publishing, Inc. https://doi.org/10.1002/9781119678953.ch4