Publication: Comprehension of business process models: Insight into cognitive strategies via eye tracking
Comprehension of business process models: Insight into cognitive strategies via eye tracking
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Tallon, M., Winter, M., Pryss, R., Rakoczy, K., Reichert, M., Greenlee, M. W., & Frick, U. (2019). Comprehension of business process models: Insight into cognitive strategies via eye tracking. Expert Systems with Applications, 136, 145–158. https://doi.org/10.1016/j.eswa.2019.06.032
Abstract
Abstract
Abstract
Process Models (PM) are visual documentations of the business processes within or across enterprises. Activities (tasks) are arranged together into a model (i.e., similar to flowcharts). This study aimed at understanding the underlying structure of PM comprehension. Though standards for describing PM have been defined, the cognitive work load they evoke, their structure, and the efficacy of information transmission are only partially understood. Two studies were conducted to better differentiate the concept of visual literacy (VL) and
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Creators (Authors)
- Tallon, Miles
- Winter, Michael
- Pryss, Rüdiger
- Rakoczy, Katrin
- Reichert, Manfred
- Greenlee, Mark W
- Frick, Ulrich
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Citations
Tallon, M., Winter, M., Pryss, R., Rakoczy, K., Reichert, M., Greenlee, M. W., & Frick, U. (2019). Comprehension of business process models: Insight into cognitive strategies via eye tracking. Expert Systems with Applications, 136, 145–158. https://doi.org/10.1016/j.eswa.2019.06.032