Publication: Trust in companies and in CEOs: A comparative study of the main influences
Trust in companies and in CEOs: A comparative study of the main influences
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Ingenhoff, D., & Sommer, K. (2010). Trust in companies and in CEOs: A comparative study of the main influences. Journal of Business Ethics, 95, 339–355. https://doi.org/10.1007/s10551-010-0363-y
Abstract
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Trust is a crucial factor for the long-term economic success of a company. However, not only does the company establish trust, but the CEO representing the company builds up trust as well and, therefore, also influences the company’s success. Our study examines how different dimensions of trust (i.e., ability, integrity, benevolence, and information quality) influence the degree of overall trust in a company and in CEOs. Nevertheless, dimensions that influence trust in a CEO can be completely different to those influencing trust in co
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- Ingenhoff, D
- Sommer, K
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Ingenhoff, D., & Sommer, K. (2010). Trust in companies and in CEOs: A comparative study of the main influences. Journal of Business Ethics, 95, 339–355. https://doi.org/10.1007/s10551-010-0363-y
