Publication: Back in Sight, Back in Mind Picture-Centric Support for Mobile Counseling Sessions
Back in Sight, Back in Mind Picture-Centric Support for Mobile Counseling Sessions
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Giesbrecht, T., Comes, T., & Schwabe, G. (2015). Back in Sight, Back in Mind Picture-Centric Support for Mobile Counseling Sessions. 486–495. https://doi.org/10.1145/2675133.2675169
Abstract
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This paper explores unique challenges of mobile consultancy and offers a picture-centric solution. We study the example of a policeman counseling a homeowner on how to prevent burglary. As in a stationary set-up, consultants and clients collaborate to co-create solutions to match the clients' problems. Concurrently, in a mobile set-up, problem and solution information are bound to the physical environment of the house. Moving through the house, both clients and consultants forget crucial location-bound information, severely impairing
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Citations
Giesbrecht, T., Comes, T., & Schwabe, G. (2015). Back in Sight, Back in Mind Picture-Centric Support for Mobile Counseling Sessions. 486–495. https://doi.org/10.1145/2675133.2675169
