Publication: User Feedback in the App Store: A Cross-Cultural Study
User Feedback in the App Store: A Cross-Cultural Study
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Guzman, E., Oliveira, L., Steiner, Y., Wagner, L. C., & Glinz, M. (2018, June 3). User Feedback in the App Store: A Cross-Cultural Study. 40th International Conference on Software Engineering, SEIS Track, Gothenburg. https://doi.org/10.1145/3183428.3183436
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App stores allow globally distributed users to submit user feedback, in the form of user reviews, about the apps they download. Previous research has found that many of these reviews contain valuable information for software evolution, such as bug reports or feature requests, and has designed approaches for automatically extracting this information. However, the diversity of the feedback submitted by users from diverse cultural backgrounds and the consequences this diversity might imply have not been studied so far. In this paper, we
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- Guzman, Emitza
- Oliveira, Luís
- Steiner, Yves
- Wagner, Laura C
- Glinz, Martin
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Guzman, E., Oliveira, L., Steiner, Y., Wagner, L. C., & Glinz, M. (2018, June 3). User Feedback in the App Store: A Cross-Cultural Study. 40th International Conference on Software Engineering, SEIS Track, Gothenburg. https://doi.org/10.1145/3183428.3183436
