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Unethical customer behavior: causes, consequences, detection and managerial implications


Yang, Zhao. Unethical customer behavior: causes, consequences, detection and managerial implications. 2017, University of Zurich, Faculty of Economics.

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Item Type:Dissertation
Referees:Algesheimer René
Communities & Collections:03 Faculty of Economics > Department of Business Administration
Dewey Decimal Classification:330 Economics
Language:English
Date:2017
Deposited On:06 Feb 2018 15:06
Last Modified:19 Mar 2018 10:24
OA Status:Closed
Other Identification Number:merlin-id:15837

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