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Reducing Interruptions at Work with FlowLight


Züger, Manuela; Meyer, André; Fritz, Thomas; Shepherd, David (2019). Reducing Interruptions at Work with FlowLight. In: Sadowski, Caitlin; Zimmermann, Thomas. Rethinking Productivity in Software Engineering. Berkeley: Springer, 271-279.

Abstract

Interruptions at the workplace can consume a lot of time and cause frustration, especially if they happen at moments of high focus. To reduce costly interruptions, we developed the FlowLight, a small LED Lamp mounted at a worker's desk that computes a worker's availability for interruptions based on computer interaction and indicates it to her coworkers with colors, similar to a traffic light. In a large study with 449 participants, we found that the FlowLight reduced interruptions by 46%. We also observed an increased awareness of the potential harm of interruptions and an increased feeling of productivity. In this chapter, we present our insights from developing and evaluating FlowLight, and reflect on the key factors that contributed to its success.

Abstract

Interruptions at the workplace can consume a lot of time and cause frustration, especially if they happen at moments of high focus. To reduce costly interruptions, we developed the FlowLight, a small LED Lamp mounted at a worker's desk that computes a worker's availability for interruptions based on computer interaction and indicates it to her coworkers with colors, similar to a traffic light. In a large study with 449 participants, we found that the FlowLight reduced interruptions by 46%. We also observed an increased awareness of the potential harm of interruptions and an increased feeling of productivity. In this chapter, we present our insights from developing and evaluating FlowLight, and reflect on the key factors that contributed to its success.

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Additional indexing

Item Type:Book Section, refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Informatics
Dewey Decimal Classification:000 Computer science, knowledge & systems
Language:English
Date:2019
Deposited On:29 May 2019 11:57
Last Modified:25 Sep 2019 00:35
Publisher:Springer
ISBN:978-1-4842-4221-6
OA Status:Hybrid
Free access at:Official URL. An embargo period may apply.
Publisher DOI:https://doi.org/10.1007/978-1-4842-4221-6
Official URL:https://link.springer.com/book/10.1007%2F978-1-4842-4221-6
Other Identification Number:merlin-id:17818

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