Header

UZH-Logo

Maintenance Infos

Why should I trust a blockchain platform? Designing for trust in the digital car dossier


Zavolokina, Liudmila; Zani, Noah; Schwabe, Gerhard (2019). Why should I trust a blockchain platform? Designing for trust in the digital car dossier. In: Tulu, Bengisu; Djamasbi, Soussan; Leroy, Gondy. Extending the Boundaries of Design Science Theory and Practice: : 14th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2019, Worcester, MA, USA, June 4-6, 2019, proceedings. Cham: Springer, 269-283.

Abstract

Trust is a crucial component for successful transactions regardless of whether they are executed in physical or virtual spaces. Blockchain technology is often discussed in the context of trust and referred to as a trust-free, trustless, or trustworthy technology. However, the question of how the trustworthiness of blockchain platforms should be demonstrated and proven to end users still remains open. While there may be some genuine trust in the blockchain technology itself, on an application level trust in an IT artifact needs to be established. In this study, we examine how trust-supporting design elements may be implemented to foster an end user’s trust in a blockchain platform. We follow the design science paradigm and suggest a practically useful set of design elements that can help designers of blockchain platforms to build more trustworthy systems.

Abstract

Trust is a crucial component for successful transactions regardless of whether they are executed in physical or virtual spaces. Blockchain technology is often discussed in the context of trust and referred to as a trust-free, trustless, or trustworthy technology. However, the question of how the trustworthiness of blockchain platforms should be demonstrated and proven to end users still remains open. While there may be some genuine trust in the blockchain technology itself, on an application level trust in an IT artifact needs to be established. In this study, we examine how trust-supporting design elements may be implemented to foster an end user’s trust in a blockchain platform. We follow the design science paradigm and suggest a practically useful set of design elements that can help designers of blockchain platforms to build more trustworthy systems.

Statistics

Citations

Dimensions.ai Metrics

Altmetrics

Downloads

16 downloads since deposited on 31 May 2019
8 downloads since 12 months
Detailed statistics

Additional indexing

Item Type:Book Section, refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Informatics
Dewey Decimal Classification:000 Computer science, knowledge & systems
Scopus Subject Areas:Physical Sciences > Theoretical Computer Science
Physical Sciences > General Computer Science
Language:English
Date:2019
Deposited On:31 May 2019 05:22
Last Modified:26 Aug 2020 16:59
Publisher:Springer
Number:11491
ISBN:978-3-030-19503-8
OA Status:Closed
Publisher DOI:https://doi.org/10.1007/978-3-030-19504-5_18
Related URLs:https://link.springer.com/chapter/10.1007%2F978-3-030-19504-5_18 (Publisher)
Other Identification Number:merlin-id:17815

Download

Closed Access: Download allowed only for UZH members