Header

UZH-Logo

Maintenance Infos

Studying with the Help of Digital Tutors: Design Aspects of Conversational Agents that Influence the Learning Process


Wellnhammer, Natalie; Dolata, Mateusz; Steigler, Susanne; Schwabe, Gerhard (2020). Studying with the Help of Digital Tutors: Design Aspects of Conversational Agents that Influence the Learning Process. In: Proceedings of the 53rd Hawaii International Conference on System Sciences, Maui, Hawaii, USA, 7 January 2020 - 10 January 2020, 146-156.

Abstract

Conversational agents such as Apple’s Siri or Amazon’s Alexa are becoming more and more prevalent. Almost every smart device comes equipped with such an agent. While on the one hand they can make menial everyday tasks a lot easier for people, there are also more sophisticated use cases in which conversational agents can be helpful. One of these use cases is tutoring in higher education. Several systems to support both formal and informal learning have been developed. There have been many studies about single characteristics of pedagogical conversational agents and how these influence learning outcomes. But what is still missing, is an overview and guideline for atomic design decisions that need to be taken into account when creating such a system. Based on a review of articles on pedagogical conversational agents, this paper provides an extension of existing classifications of characteristics as to include more fine-grained design aspects.

Abstract

Conversational agents such as Apple’s Siri or Amazon’s Alexa are becoming more and more prevalent. Almost every smart device comes equipped with such an agent. While on the one hand they can make menial everyday tasks a lot easier for people, there are also more sophisticated use cases in which conversational agents can be helpful. One of these use cases is tutoring in higher education. Several systems to support both formal and informal learning have been developed. There have been many studies about single characteristics of pedagogical conversational agents and how these influence learning outcomes. But what is still missing, is an overview and guideline for atomic design decisions that need to be taken into account when creating such a system. Based on a review of articles on pedagogical conversational agents, this paper provides an extension of existing classifications of characteristics as to include more fine-grained design aspects.

Statistics

Altmetrics

Downloads

18 downloads since deposited on 28 Jan 2020
18 downloads since 12 months
Detailed statistics

Additional indexing

Item Type:Conference or Workshop Item (Paper), refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Informatics
Dewey Decimal Classification:000 Computer science, knowledge & systems
Language:English
Event End Date:10 January 2020
Deposited On:28 Jan 2020 10:44
Last Modified:28 Jan 2020 20:30
Publisher:University of Hawai'i at Manoa
ISBN:978-0-9981331-3-3
OA Status:Green
Free access at:Official URL. An embargo period may apply.
Official URL:http://hdl.handle.net/10125/63758
Other Identification Number:merlin-id:19039

Download

Green Open Access

Download PDF  'Studying with the Help of Digital Tutors: Design Aspects of Conversational Agents that Influence the Learning Process'.
Preview
Content: Published Version
Filetype: PDF
Size: 693kB
Licence: Creative Commons: Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0)