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Dealers of Peaches and Lemons: How Can Used Car Dealers Use Trusted Car Data to create value?


Baumann, Joachim; Zavolokina, Liudmila; Schwabe, Gerhard (2021). Dealers of Peaches and Lemons: How Can Used Car Dealers Use Trusted Car Data to create value? In: Hawaii International Conference on System Sciences (HICSS), Hawaii, 4 January 2021 - 7 January 2021. HICSS, 5409-5418.

Abstract

The used car market is full of mistrust and uncertainties. Providing a vehicle history with trusted car data increases market transparency but also threatens the market position of used car dealers. But does a vehicle history also provide opportunities for them? Based on interviews with used car dealers, we propose three prototypes addressing current problems. The evaluation results of these prototypes indicate that they could improve the current market situation by easing data access , increasing the efficiency of sales related processes, and by expanding the competences of used car dealers. This paper is one of only few papers analyzing the current situation of used car dealers in the light of emerging new technologies. It indicates that used car dealers do not necessarily become disintermediated by the provision of trusted car data but rather have opportunities to reinvent themselves.

Abstract

The used car market is full of mistrust and uncertainties. Providing a vehicle history with trusted car data increases market transparency but also threatens the market position of used car dealers. But does a vehicle history also provide opportunities for them? Based on interviews with used car dealers, we propose three prototypes addressing current problems. The evaluation results of these prototypes indicate that they could improve the current market situation by easing data access , increasing the efficiency of sales related processes, and by expanding the competences of used car dealers. This paper is one of only few papers analyzing the current situation of used car dealers in the light of emerging new technologies. It indicates that used car dealers do not necessarily become disintermediated by the provision of trusted car data but rather have opportunities to reinvent themselves.

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Additional indexing

Other titles:Dealers of Peaches and Lemons: How Can Used Car Dealers Use Trusted Car Data to Improve their Value Proposition?
Item Type:Conference or Workshop Item (Paper), refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Informatics
08 Research Priority Programs > Digital Society Initiative
Dewey Decimal Classification:000 Computer science, knowledge & systems
Scopus Subject Areas:Physical Sciences > General Engineering
Scope:Discipline-based scholarship (basic research)
Language:English
Event End Date:7 January 2021
Deposited On:27 Nov 2020 06:52
Last Modified:06 Mar 2024 14:37
Publisher:HICSS
ISBN:978-0-9981331-4-0
OA Status:Green
Official URL:https://hdl.handle.net/10125/71278
Related URLs:https://scholarspace.manoa.hawaii.edu/handle/10125/71278 (Publisher)
Other Identification Number:merlin-id:20066
  • Content: Published Version
  • Licence: Creative Commons: Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0)