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When work feels like family, employees keep quiet about wrongdoing


Khan, Saera R; Howe, Lauren (2020). When work feels like family, employees keep quiet about wrongdoing. Harvard Business Review:online.

Abstract

Many companies seek to promote a family-like atmosphere to foster loyalty and collegial bonding. But researchers found that one potential downside is that employees who work in a family-like culture are less likely to blow the whistle on a colleague’s misbehavior. To reap the benefits of promoting strong bonds without the costs, organizations may need to take extra steps, including ensuring their culture values fairness over loyalty and protects victims, and framing reporting a transgression as an opportunity to provide help to a fellow employee.

Abstract

Many companies seek to promote a family-like atmosphere to foster loyalty and collegial bonding. But researchers found that one potential downside is that employees who work in a family-like culture are less likely to blow the whistle on a colleague’s misbehavior. To reap the benefits of promoting strong bonds without the costs, organizations may need to take extra steps, including ensuring their culture values fairness over loyalty and protects victims, and framing reporting a transgression as an opportunity to provide help to a fellow employee.

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Additional indexing

Item Type:Journal Article, refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Business Administration
Dewey Decimal Classification:330 Economics
Language:English
Date:22 December 2020
Deposited On:05 Feb 2021 08:45
Last Modified:05 Feb 2021 08:57
Publisher:Harvard Business School Publishing
ISSN:0017-8012
OA Status:Green
Free access at:Official URL. An embargo period may apply.
Official URL:https://hbr.org/2020/12/when-work-feels-like-family-employees-keep-quiet-about-wrongdoing
Related URLs:https://store.hbr.org/product/when-work-feels-like-family-employees-keep-quiet-about-wrongdoing/H06255
Other Identification Number:merlin-id:20707

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