Header

UZH-Logo

Maintenance Infos

“Disadvantaged in the American-dominated internet”: sex, work, and technology


Barwulor, Catherine; McDonald, Allison; Hargittai, Eszter; Redmiles, Elissa M (2021). “Disadvantaged in the American-dominated internet”: sex, work, and technology. In: CHI Conference on Human Factors in Computing Systems 2021, Yokohama, Japan, 8 May 2021 - 13 May 2021. ACM, Article No.: 563.

Abstract

How do people in a precarious profession leverage technology to grow their business and improve their quality of life? Sex workers sit at the intersection of multiple marginalized identities and makeup a sizeable workforce: the United Nations estimates that at least42 million sex workers are conducting business across the globe.Yet, little research has examined how well technology fulfills sexworkers’ business needs in the face of unique social, political, legal,and safety constraints.We present interviews with 29 sex workers in Germany and Switzerland where such work is legal, offering a first HCI perspective on this population’s use of technology. While our participants demonstrate savvy navigation of online spaces, sex workers encounter frustrating barriers due to an American-dominated internet that enforces puritan values globally. Our findings raise concerns about digital discrimination against sex workers and suggest concrete directions for the design of more inclusive technology.

Abstract

How do people in a precarious profession leverage technology to grow their business and improve their quality of life? Sex workers sit at the intersection of multiple marginalized identities and makeup a sizeable workforce: the United Nations estimates that at least42 million sex workers are conducting business across the globe.Yet, little research has examined how well technology fulfills sexworkers’ business needs in the face of unique social, political, legal,and safety constraints.We present interviews with 29 sex workers in Germany and Switzerland where such work is legal, offering a first HCI perspective on this population’s use of technology. While our participants demonstrate savvy navigation of online spaces, sex workers encounter frustrating barriers due to an American-dominated internet that enforces puritan values globally. Our findings raise concerns about digital discrimination against sex workers and suggest concrete directions for the design of more inclusive technology.

Statistics

Citations

Dimensions.ai Metrics
13 citations in Web of Science®
7 citations in Scopus®
Google Scholar™

Altmetrics

Downloads

30 downloads since deposited on 30 Apr 2021
17 downloads since 12 months
Detailed statistics

Additional indexing

Item Type:Conference or Workshop Item (Paper), not_refereed, original work
Communities & Collections:06 Faculty of Arts > Department of Communication and Media Research
Dewey Decimal Classification:070 News media, journalism & publishing
Language:English
Event End Date:13 May 2021
Deposited On:30 Apr 2021 09:36
Last Modified:22 Mar 2023 08:05
Publisher:ACM
ISBN:978-1-4503-8096-6
OA Status:Green
Free access at:Publisher DOI. An embargo period may apply.
Publisher DOI:https://doi.org/10.31235/osf.io/vzehu
Official URL:https://dl.acm.org/doi/10.1145/3411764.3445378
  • Content: Published Version