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Citizens' expectations about achieving public value and the role of digital technologies: It takes three to tango!


Zavolokina, Liudmila; Sprenkamp, Kilian; Schenk, Birgit (2023). Citizens' expectations about achieving public value and the role of digital technologies: It takes three to tango! In: 56th Hawaii International Conference on System Sciences, Maui (HI), USA, 3 January 2023 - 6 January 2023. HICSS, 1941-1950.

Abstract

Governments across the globe are facing pressure to increase the speed of their digital transformation to meet the needs of the digital society while fulfilling their primary task of delivering public value. While researchers agree on the importance of the public sector for public value creation, recently, more and more studies have recognized the criticality of collaboration between the public and private sectors for successful public value creation. In our research, we conduct a qualitative survey. We examine the idea of collaboration between the public and the private sectors in more detail and add the citizens' perspective. We highlight the need for joint forces for optimal public value creation, identify ways to achieve this, and determine what digital technologies can support this process.

Abstract

Governments across the globe are facing pressure to increase the speed of their digital transformation to meet the needs of the digital society while fulfilling their primary task of delivering public value. While researchers agree on the importance of the public sector for public value creation, recently, more and more studies have recognized the criticality of collaboration between the public and private sectors for successful public value creation. In our research, we conduct a qualitative survey. We examine the idea of collaboration between the public and the private sectors in more detail and add the citizens' perspective. We highlight the need for joint forces for optimal public value creation, identify ways to achieve this, and determine what digital technologies can support this process.

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Additional indexing

Item Type:Conference or Workshop Item (Paper), refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Informatics
08 Research Priority Programs > Digital Society Initiative
Dewey Decimal Classification:000 Computer science, knowledge & systems
Scope:Discipline-based scholarship (basic research)
Language:English
Event End Date:6 January 2023
Deposited On:03 Oct 2022 06:11
Last Modified:06 Mar 2024 14:38
Publisher:HICSS
Series Name:Proceedings of the Hawaii International Conference on System Sciences
ISSN:2572-6862
ISBN:978-0-9981331-6-4
OA Status:Green
Free access at:Official URL. An embargo period may apply.
Official URL:https://hdl.handle.net/10125/102873
Related URLs:https://hicssdg.ctg.albany.edu/56/welcome/ (Organisation)
Other Identification Number:merlin-id:22786
  • Content: Published Version
  • Licence: Creative Commons: Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0)