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Identifying research gaps: A review of virtual patient education and self-management


Brucker-Kley, Elke; Kleinberger, Ulla; Keller, Thomas; Christen, Jonas; Keller-Senn, Anita; Koppitz, Andrea (2021). Identifying research gaps: A review of virtual patient education and self-management. Technology and Health Care, 29(6):1057-1069.

Abstract

Background: Avatars in Virtual Reality (VR) can not only represent humans, but also embody intelligent software agents that communicate with humans, thus enabling a new paradigm of human-machine interaction. Objective: The research agenda proposed in this paper by an interdisciplinary team is motivated by the premise that a conversation with a smart agent avatar in VR means more than giving a face and body to a chatbot. Using the concrete communication task of patient education, this research agenda is rather intended to explore which patterns and practices must be constructed visually, verbally, para- and nonverbally between humans and embodied machines in a counselling context so that humans can integrate counselling by an embodied VR smart agent into their thinking and acting in one way or another. Methods: The scientific literature in different bibliographical databases was reviewed. A qualitative narrative approach was applied for analysis.

Abstract

Background: Avatars in Virtual Reality (VR) can not only represent humans, but also embody intelligent software agents that communicate with humans, thus enabling a new paradigm of human-machine interaction. Objective: The research agenda proposed in this paper by an interdisciplinary team is motivated by the premise that a conversation with a smart agent avatar in VR means more than giving a face and body to a chatbot. Using the concrete communication task of patient education, this research agenda is rather intended to explore which patterns and practices must be constructed visually, verbally, para- and nonverbally between humans and embodied machines in a counselling context so that humans can integrate counselling by an embodied VR smart agent into their thinking and acting in one way or another. Methods: The scientific literature in different bibliographical databases was reviewed. A qualitative narrative approach was applied for analysis.

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Additional indexing

Item Type:Journal Article, refereed, original work
Communities & Collections:06 Faculty of Arts > Institute of German Studies
06 Faculty of Arts > Zurich Center for Linguistics
Dewey Decimal Classification:410 Linguistics
Scopus Subject Areas:Life Sciences > Biophysics
Physical Sciences > Bioengineering
Physical Sciences > Information Systems
Physical Sciences > Biomaterials
Physical Sciences > Biomedical Engineering
Health Sciences > Health Informatics
Language:English
Date:2021
Deposited On:05 Oct 2022 17:13
Last Modified:29 Jan 2024 02:44
Publisher:I O S Press
ISSN:0928-7329
OA Status:Closed
Publisher DOI:https://doi.org/10.3233/THC-202665
Related URLs:https://uzb.swisscovery.slsp.ch/permalink/41SLSP_UZB/1d8t6qj/alma991059551289705501 (Library Catalogue)