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Reflection in the heat of the moment: The role of in-action team reflexivity in health care emergency teams

Schmutz, Jan B; Lei, Zhike; Eppich, Walter J; Manser, Tanja (2018). Reflection in the heat of the moment: The role of in-action team reflexivity in health care emergency teams. Journal of Organizational Behavior, 39(6):749-765.

Abstract

Team reflexivity (TR)–defined as a team's conscious reflection on their objectives, strategies, and processes—is an important team process that fosters adaptation and information processing. However, traditional conceptualizations frame TR as a process that occurs in periods of downtime to reflect on past, terminated performance, largely ignoring reflective team processes occurring during intense performance events of action teams. To address this gap, we conceptualize TR as a team process that occurs not only during periods of downtime after the action but also during performance events as brief TR moments. We elaborate on the concept of in-action TR and explore it by delineating its relationship to task type and timing during a performance event. Further, we test a team level contingency model of in-action TR, namely, team size and performance. Using behavior observation, we test our hypothesis with 70 medical teams responding to simulated in-hospital emergencies. Task type is related to in-action TR and reflection tends to increase as action progresses. Further, in-action TR is related to team performance and is especially important for larger teams. Our study is the first to investigate in-action TR and provides theoretical and practical implications on how in-action TR operates in extreme action teams.

Additional indexing

Item Type:Journal Article, refereed, original work
Communities & Collections:06 Faculty of Arts > Institute of Psychology
Dewey Decimal Classification:150 Psychology
Scopus Subject Areas:Social Sciences & Humanities > Applied Psychology
Social Sciences & Humanities > Sociology and Political Science
Social Sciences & Humanities > General Psychology
Social Sciences & Humanities > Organizational Behavior and Human Resource Management
Uncontrolled Keywords:Organizational Behavior and Human Resource Management, General Psychology, Sociology and Political Science, Applied Psychology
Language:English
Date:1 July 2018
Deposited On:02 Dec 2022 10:09
Last Modified:28 Aug 2024 01:38
Publisher:Wiley-Blackwell Publishing, Inc.
ISSN:0894-3796
OA Status:Closed
Publisher DOI:https://doi.org/10.1002/job.2299
Project Information:
  • Funder: Swiss National Science Foundation
  • Grant ID: PP00P1_128616
  • Project Title:

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