Navigation auf zora.uzh.ch

Search ZORA

ZORA (Zurich Open Repository and Archive)

Frugal Banking: An Opportunity to Create Customer Value in the Future?

Fasnacht, Daniel (2020). Frugal Banking: An Opportunity to Create Customer Value in the Future? : Innovationmanagement.se.

Abstract

Investments that are necessary to innovate and serve customers are no longer sustainable while COVID-19 hastens the need to exploit the potential of digital innovations. Serving customers accurately during unprecedented times requires a new mindset and business model innovations. If banks respond to customer requirements in completely new special situations, they can gain trust and integrity and become winners of the crisis.

Additional indexing

Item Type:Scientific Publication in Electronic Form
Communities & Collections:03 Faculty of Economics > Department of Finance
Dewey Decimal Classification:330 Economics
Scope:Discipline-based scholarship (basic research)
Language:English
Date:11 November 2020
Deposited On:21 Sep 2023 13:26
Last Modified:06 Mar 2024 14:33
Publisher:Innovationmanagement.se
OA Status:Closed
Free access at:Official URL. An embargo period may apply.
Official URL:https://innovationmanagement.se/2020/11/11/frugal-banking-an-opportunity-to-create-customer-value-in-the-future/
Other Identification Number:merlin-id:20438
Full text not available from this repository.

Metadata Export

Statistics

Authors, Affiliations, Collaborations

Similar Publications