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Satisfying user needs at the right time and in the right place: A research preview


Qureshi, Nauman; Seyff, Norbert; Perini, Anna (2011). Satisfying user needs at the right time and in the right place: A research preview. In: REFSQ 2011, Essen, 28 March 2011 - 30 March 2011, 94-99.

Abstract

[Context and motivation] Most requirements engineering (RE) approaches involve analysts in gathering end-user needs. However, we promote the idea that future service-based applications should support end-users in expressing their needs themselves, while the system should be able to respond to these requests by combining existing services in a seamless way. [Question/problem] Research tackling this idea is limited. In this research preview paper we sketch a plan to investigate the following research questions: How can end-users be facilitated by a system to express new needs (e.g. goals, preferences)? How can the continuous analysis of end-user needs result in an appropriate solution? [Principal ideas/results] In our recent research, we have started to explore the idea of involving end-users in RE. Furthermore, we have proposed an architecture that allows performing RE at run-time. The purpose of the planned research is to combine and extend our recent work and to come up with a tool-based solution, which involves end-users in realizing self-adaptive services. Our research objectives include to continuously capture, communicate and analyze end-user needs and feedback in order to provide a tailored solution. [Contribution] In this paper we give a preview on the planned work. After reporting on our recent work we present our research idea and the research objectives in more detail.

Abstract

[Context and motivation] Most requirements engineering (RE) approaches involve analysts in gathering end-user needs. However, we promote the idea that future service-based applications should support end-users in expressing their needs themselves, while the system should be able to respond to these requests by combining existing services in a seamless way. [Question/problem] Research tackling this idea is limited. In this research preview paper we sketch a plan to investigate the following research questions: How can end-users be facilitated by a system to express new needs (e.g. goals, preferences)? How can the continuous analysis of end-user needs result in an appropriate solution? [Principal ideas/results] In our recent research, we have started to explore the idea of involving end-users in RE. Furthermore, we have proposed an architecture that allows performing RE at run-time. The purpose of the planned research is to combine and extend our recent work and to come up with a tool-based solution, which involves end-users in realizing self-adaptive services. Our research objectives include to continuously capture, communicate and analyze end-user needs and feedback in order to provide a tailored solution. [Contribution] In this paper we give a preview on the planned work. After reporting on our recent work we present our research idea and the research objectives in more detail.

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Additional indexing

Item Type:Conference or Workshop Item (Paper), refereed, original work
Communities & Collections:03 Faculty of Economics > Department of Informatics
Dewey Decimal Classification:000 Computer science, knowledge & systems
Language:English
Event End Date:30 March 2011
Deposited On:13 Feb 2012 12:00
Last Modified:20 Sep 2018 03:43
Publisher:Springer
Series Name:Lecture Notes in Computer Science
Number:6606
ISSN:0302-9743 (P) 1611-3349 (E)
ISBN:978-3-642-19858-8
OA Status:Closed
Publisher DOI:https://doi.org/10.1007/978-3-642-19858-8_11
Related URLs:http://www.sse.uni-due.de/refsq/2011/
Other Identification Number:merlin-id:3815

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