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He, Helen Al. Augmenting Computer-Mediated Communication Tools to Mitigate Language and Culture Barriers in Global Virtual Teams. 2017, University of Zurich, Faculty of Economics.

He, Helen Al; Huang, Elaine May (2014). A qualitative study of workplace intercultural communication tensions in dyadic face-to-face and computer-mediated interactions. In: DIS '14 Proceedings of the 2014 conference on Designing interactive systems, Vancouver, BC, Canada, 21 June 2014 - 25 June 2014, 415-424.

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