Publication: The value of top-down communication for organizational performance
The value of top-down communication for organizational performance
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Brandes, L., & Darai, D. (2014). The value of top-down communication for organizational performance (No. 157; Working Paper Series / Department of Economics).
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We design a laboratory experiment to identify causal performance effects of top-down communication between managers and their subordinates. Our focus lies on communication that resolves uncertainty about the work environment but does not provide task-specific knowledge. Recent articles in the business press report a lack of such communication in real-world organizations and associate it with reduced organizational performance. Our results confirm this observation. We find that top-down communication is a profitable way for managers to
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Brandes, L., & Darai, D. (2014). The value of top-down communication for organizational performance (No. 157; Working Paper Series / Department of Economics).
