Publication: A BERT-based Approach to Alleviate Civic Tech Tools Overcrowding: A case study of Taiwan's JOIN e-petition system
A BERT-based Approach to Alleviate Civic Tech Tools Overcrowding: A case study of Taiwan's JOIN e-petition system
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Wang, R., Kovacs, M., Kryssanov, V., & Serdült, U. (2024). A BERT-based Approach to Alleviate Civic Tech Tools Overcrowding: A case study of Taiwan’s JOIN e-petition system. 695–702. https://doi.org/10.1145/3657054.3657136
Abstract
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Online petition systems as a crowd-sourcing and feedback tool offered by public authorities are becoming more and more common these days. The volume of incoming petitions from digital platforms is increasing. Governments typically review petitions in a screening process before they can be posted on an online platform. In order to reduce the burden on public authorities and to provide fast feedback to a petitioner on whether a petition is admissible or not, an automated system is proposed to assistance to the authorities and petitioner
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Creators (Authors)
- Wang, Ruihao
- Kovacs, Mate
- Kryssanov, Victor
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Wang, R., Kovacs, M., Kryssanov, V., & Serdült, U. (2024). A BERT-based Approach to Alleviate Civic Tech Tools Overcrowding: A case study of Taiwan’s JOIN e-petition system. 695–702. https://doi.org/10.1145/3657054.3657136
